ABOUT THE HUMAN BUSINESS

The Human Business advocates a different approach to doing business. An approach that recognises the many challenges we are all facing but that tackles them in a sustainable and human centred manner.

Over the past ten years or so many people have started to feel that we can’t carry on doing business and living the way we have done, it’s just not sustainable, for us or the planet.

No business can exist without people, and every person we encounter in business—every connection, every employee, manager, customer, supplier and prospect—is a human being with uniquely human needs. Each of which profoundly affect every decision he or she will make.

In the world we are emerging into it will be those companies who can attract, develop, and keep good people who will excel in their respective spheres.

Until we can better understand these needs we are effectively “working in the dark”. We are simply guessing as to how we can best support these highly valuable individuals. Individuals who may unknowingly be underperforming against our expectations simply as a result of those needs not being met.

TERRY MALLOY

Terry Malloy - About

I believe in a world full of fun, peace and freedom and probably have for the best part of 30 years. Although it would be fair to say that in my early life I never really realised how much “pain” I might have been unwittingly inflicting upon those closest to me whilst in the pursuit of what I need for myself.

The irony of this is certainly not lost on me now because, as you might have guessed, I experienced little to no fun, peace and freedom in my life.

However, I’m also a big believer that life teaches us lessons for a reason and so I created The Human Business to share what I’ve learnt over the past 40 years and to advocate for kinder more compassionate workplace. The world of work is changing and so is the meaning we place upon it. For me business success brings with it a need for genuine social responsibility and a duty towards those who may be less fortunate, because when done correctly business has the power to change everyone’s lives – and it should.

When I left school I chose to work in the print industry. Which turned out to be a really good choice for me as I’ve always loved my work.

The MD who suggested I might like to come off the press, put on a suit and “help me look after our valued customers” certainly hit my soft spot as to be honest there’s nothing I like more than meeting and talking to people.

What I observed early on was that the small family-owned businesses I worked for really respected and looked after their staff and suppliers. This gave them the firm foundation from which they could offer exceptional service to their customers. Who in turn became loyal, long-term customers.

I want to help and support those business owners who want to put Human back into business. Those that recognise that good business isn’t simply about making money but doing good for both it’s owners, it’s staff, it’s community and the planet.

PHIL JOSEPH

Phil Joseph - About

PHIL JOSEPH

Phil Joseph - About

When I left school I chose to work in the print industry. Which turned out to be a really good choice for me as I’ve always loved my work.

The MD who suggested I might like to come off the press, put on a suit and “help me look after our valued customers” certainly hit my soft spot as to be honest there’s nothing I like more than meeting and talking to people.

What I observed early on was that the small family-owned businesses I worked for really respected and looked after their staff and suppliers. This gave them the firm foundation from which they could offer exceptional service to their customers. Who in turn became loyal, long-term customers.

I want to help and support those business owners who want to put Human back into business. Those that recognise that good business isn’t simply about making money but doing good for both it’s owners, it’s staff, it’s community and the planet.

Imagine if all the interactions and transactions in your life were with people that you had chosen to build Trust with. If you had no difficult customers, nobody exploiting you, would you feel better, less stressed?

Minouche Shafik, a former Deputy Managing Director of the International Monetary Fund and a Director of the London School of Economics said, “In the past, jobs were about muscles, now they’re about brains, but in the future, they’ll be about the heart.

Living and acting from a sound ‘moral compass’, from shared values has always been the right way to build a better life. Now feels like the right time for many more people to adopt this lifestyle and change the way we live and work for the better.